PRODUCT FEATURE
Kindly reminding: The product does not qualify for free shipping due to its size. Please refer to Product Tier 3 on the page for detailed information on the applicable charges. We apologize for any inconvenience this may cause.
The Staining Issue of Nagi Frost Defense Action Figure:
We are sorry to tell you that due to the pigment fading, some parts of our figures are polluted. Mainly on its neck and wrists parts. We have contacted our supplier at once for a solution. After communication, they told us that they can’t do anything to fix the problem for the time being.
1. However, we KikaGoods finally decide to purchase some pigment-proof figure cloth which scaled one-twelfth the height of the human body for those orders by using our own fund to avoid any further pollution on the way of shipment. The pigment-proof cloth is FREE.
2. Moreover, we will open the box and check every figure before shipment and for those tainted ones we’ll take off its cloth and put it separately in a sealed bag to prevent the figure from any further pigment pollution.
This two solutions are what we can provide.
We are sorry again for the inconvenience and looking forward to your understanding.
Please note: Due to the problem of blister fixation of this product, during transportation, it may encounter shaking situations, resulting in the hands accessories possibly not being in the corresponding positions and may fall somewhere in the packaging box. It is recommended that you carefully check that all accessories are complete after receiving the goods before disposing of the outer packaging box.
Brand: CYTOYS
Material: PVC / ABS / Polyester fiber / Cotton / Fiber
Size: Height about 6.2"
Age: 15+
Kindly Reminder:
1. This product contains small accessories that may cause suffocation if swallowed by children under 3. Adult supervision required. This product is recommended for all people over 15.
2. Please allow 0.4" - 1.2" differs due to different measurement methods.
3. Product color may slightly vary due to photographic lighting sources or your monitor settings. The video is for reference only. If there is inconsistency between the photo and the actual product, the actual product shall prevail.
4. All the props in the scenes are only exhibits and not for sale.
5. For any cases, the brands and factories require the buyer to provide a complete unboxing video. Only with this, will your case be covered by their after-sales service. We KikaGoods will try our best to help you solve these issues and we appreciate your understanding of these cases requiring unboxing evidence.
After-Sales Service: Our after-sales service is available within 7 days from the date of delivery shown in the logistics. Should you encounter any issues, please contact our customer service promptly. We are committed to resolving your problems effectively. However, any after-sales request made after this 7-day period will not be accepted. We appreciate your understanding. Thank you for your support.
Shipping Notice for All Figures:
If you choose WORLDWIDE SHIPPING, WORLDWIDE EXPRESS, or STANDARD SHIPPING, we will not provide after-sales service with packaging problems. We'll check all items pre-shipment, no after-sales service for packaging damage if the product is intact. Go for DHL shipping for special packaging needs. Please contact our customer service for more details.
Usage:
Creative Gifts, Decorations, Ornaments, Collectibles, for Christmas, Birthday, Party, Holiday
Type:
Collectible Toys, Designer Toys, Mystery Box, Vinyl Toys, Action Figure, Art Toy
Shipped and sold by KikaGoods.